Amorino

How Amorino improves franchise inventory management and traceability through automated, AI-powered control

Amorino is a leading brand in artisanal Italian ice cream, present in over 20 countries with a rapidly growing franchise network (+200 to date). Behind each store lies demanding logistics: supply, storage, and product rotation, which the group has decided to manage with the same high standards as its recipes.
Industry
Agri-food
Company size
501-1 000 collaborateurs
Developed tool
AI Agent
Workflow Automation
Platform / ERP AI

PROBLEM

Hundreds of thousands of euros in stock managed by instinct. And thousands of euros disappearing without a trace.

The Amorino franchisee Qolaig worked with operates 5 stores, has 40 employees, daily stock movements between sites, and until recently, no tool capable of precisely tracking what came in, what went out, and why. Stock movements were recorded manually, orders were placed by guesswork, and losses were absorbed in silence, due to the inability to attribute them to a specific action or discrepancy.

The problem is not isolated to one store. The very nature of the franchise model exacerbates it: each site operates relatively autonomously, stock transfers between stores are managed by phone calls, and consolidated visibility across the entire local network is almost non-existent. In Seville alone, this operational ambiguity represented tens of thousands of euros in identified waste over a few months. At the network level, the true cost was much harder to quantify, and that's precisely the problem.

Prior to the project, several key challenges were identified:

  • Track every stock movement by employee and by store, in real time
  • Anticipate orders despite a 7-day supplier lead time
  • Reduce losses and waste on a volume of 24,066 tubs per year
  • Facilitate stock transfers between franchised stores to prevent stockouts

SOLUTION

Qolaig deployed a custom inventory management system designed to give the Amorino franchisee total control over its flows: store by store, employee by employee, with an AI layer to anticipate needs and trigger alerts at the right time. The objective: to transform manual and fragmented management into a centralized, reliable, and actionable control system.

01. Full Movement Traceability

Every stock entry and exit is logged in real time and associated with the employee who performed it. No more untraceable losses: every discrepancy is visible, dated, and linked to a specific action. In a franchise network where operational responsibility is distributed among multiple sites and dozens of employees, this traceability fundamentally changes how managers lead their teams—without friction, without accusations, with facts.

02. Real-time Inter-Store Inventory Management

Stock levels for each site are instantly visible from a centralized interface. Transfers between franchised stores, previously managed via SMS or calls, are now controlled from the same tool. A site with overstock can supply another experiencing shortages, without delay or loss of information.

03. AI-Powered Order Optimization

By integrating historical consumption data, seasonal trends, and 7-day supplier lead times, the system anticipates needs and recommends order quantities before stockouts occur. Purchasing decisions shift from intuition to data, a particularly transformative change in a franchise context, where franchisees don't always have access to a centralized purchasing department for support.

04. Automatic Anomaly Alerts

Configurable alert thresholds trigger notifications in case of stock anomalies, risk of stockout, or unusual discrepancies between what should be on shelves and what actually is. Teams can act before problems become costly, without needing to constantly monitor figures.

RESULTS

  • €12,000 in waste avoided in Seville in just a few months
  • Zero stockouts on products sold since deployment
  • €766,965 in stock now managed in real-time, store by store
  • 40 employees individually tracked for every stock movement

RETURN ON INVESTMENT

For a franchisee who had previously absorbed losses in silence, the solution first had an immediate and measurable effect: €12,000 in waste avoided in Seville within a few months. But the true return on investment is structural.

Managing nearly €767,000 in stock with old tools—spreadsheets, intuition, phone calls between stores—means accepting a permanent and unavoidable margin of error. By replacing this approach with a traceable, automated, and anticipatory system, the franchisee doesn't just save money: they gain decision-making capacity, credibility with the network's headquarters, and daily operational peace of mind.

Across an entire franchise network, the potential is amplified. Each store that integrates the system adds a layer of data, refines forecasts, and reduces collective blind spots. What Qolaig deployed for 5 stores is designed to manage fifty.

FAQ

Most Frequently Asked Questions

We help companies identify and develop AI agents integrated into your tools to automate operational, documentation, and support tasks that deliver high ROI.
Yes. We design architectures tailored to each client's security, confidentiality, and governance requirements.
Most projects start with a workshop to identify priority use cases, estimate their ROI, and define a clear roadmap.
Scope, integrations, complexity – each solution is unique. Our teams will work with you to jointly define the most suitable solution for your needs and provide you with a personalized quote.
Our tools are adaptable to all sectors and departments within your company. To learn more or discover how they can meet your needs, contact us.
Yes. We also support companies with acculturation, business practices, and team upskilling.
Our solutions are designed to integrate into your daily operations, not to complicate them. We always start with your existing business processes (emails, CRM, ERP, internal tools) and build AI agents that adapt to your way of working. You don't need to change your tools or be an AI expert. We also support your teams in getting started, with training tailored to their level.
What people say about us
Maddyness

Let's discuss your first AI assistant: audit + ROI estimation in 30 minutes

Let's discuss your AI project